Reference

Privacy Policy for Your Indonesia Account

Q: Can I ask you to change or delete my data?

Yes, contact us through live chat or privacy@judihebo.vip and tell us which record needs action. We verify account control first, then correct, remove, or anonymise data where legal duties allow.

Baccarat, Cleocatra, Sportsbook, Rocket Crash, Bingo and Fish Hunter each create account, device and wallet records under this Privacy Policy, so you can see what we collect before…

Account data explainedDANA and QRIS recordsCookie choices09:00-01:00 WIB help

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How Policy Covers DANA and QRIS

judihebo Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear wallet records help you match every DANA, OVO, GoPay and QRIS receipt with the account that made the request, and our Privacy Policy explains why those records are kept. We collect data you give during account creation, data created when you enter the lobby, device

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and IP signals used for account security, cookie choices, and transaction logs needed to process balances. We do not sell your personal data. Access depends on local law and is available only where local law permits, so we may also keep region and eligibility checks. If
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a legal duty, fraud check, or payment dispute requires a record, we hold it for the period needed and then remove or anonymise it where our systems allow. You can also check core choices from the profile page before sending a request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Contact Us About Privacy Requests

Fast privacy contact matters when a receipt, login alert, or profile detail looks wrong.

Live chat Open the account menu, choose Help, then Privacy Request. Chat is staffed 09:00 to 01:00 WIB, and we only discuss personal data after checking your username and linked phone number.

Email case Email [email protected] with your username, phone number, and the record you want checked. We reply with a case ID, then ask for extra proof only when the request affects wallet or identity data.

Bahasa Indonesia Ask for Bahasa Indonesia support if your request involves QRIS receipts or local wallet names. Our team can explain which data belongs to account access, payment checks, cookies, or security logs.

ACCOUNT CARE

Data Care Behind Every Account Step

A clear Privacy Policy should show the actual points where data appears. Your records start at account creation, continue when you log in from Chrome on Android or Safari on iPhone, and…

Account creation

We ask for the details needed to create and protect your account, such as username, phone number, password hash, and wallet label. Extra documents are requested only when a security or payment check requires them.

Device signals

Login records include device type, browser, IP address, and time stamp. If we see a new Android phone or iPhone sign-in, we may add a verification step before showing wallet data.

Cookie controls

Cookies keep you signed in, remember language choices, and measure page errors. You can clear them through Chrome Settings > Privacy and security or Safari Settings > Clear History and Website Data.

Payment logs

DANA, OVO, GoPay and QRIS events create wallet logs with amount, time, status, and reference code. We use those logs to match receipts, resolve balance disputes, and meet payment record duties.

Retention periods

Some records are short lived, such as cookie sessions after logout. Transaction and security records stay longer when needed for account safety, dispute handling, or legal duties, then are removed or anonymised when allowed.

Change requests

You can ask us to correct a phone number, close an unused profile, or update wallet labels. We confirm control of the account first so another person cannot alter your personal data.

Privacy Questions Before You Join

These answers focus only on privacy: what we collect, why we keep it, how you can change it, and how payment or device records are handled. Keep your account details current before you join or return to the lobby, because wrong phone data can slow a privacy request. If you plan to open an account, read this page first so the phone number, wallet label and browser settings you use are accurate from the start. For access or eligibility, local law decides where the service is available.

We collect the details needed to create your account, such as username, phone number, password hash, device data, IP address, and wallet labels. We also keep session records when you enter Baccarat, Cleocatra, Sportsbook, or other lobby areas.

Wallet records show method name, time, amount, status, and reference code, not your full app balance. We use them to match receipts to your account and to answer payment-related privacy requests.

Yes, contact us through live chat or [email protected] and tell us which record needs action. We verify account control first, then correct, remove, or anonymise data where legal duties allow.

Device and IP records help us spot unusual sign-ins, protect wallet pages, and trace account access. If your Android phone changes or a login appears from a new region, we may request verification.

Cookies remember login status, language choice, and basic page performance. You can clear them in your browser settings, but doing so may sign you out and reset some account display choices.

Access is limited to staff who need the record for support, wallet checks, security work, or legal duties. We keep internal access logs so privacy requests can be traced.

Live chat is staffed 09:00 to 01:00 WIB, while email gives you a written case trail. Some requests take longer when wallet records, identity checks, or legal duties need extra checking.

Privacy Policy for Your Indonesia Account

Contact Us About Privacy Requests

Data Care Behind Every Account Step

Account creation

Device signals

Cookie controls

Payment logs

Retention periods

Change requests

Privacy Questions Before You Join

01 What personal data does judihebo collect when I open an account?

02 How does the Privacy Policy cover DANA, OVO, GoPay and QRIS?

03 Can I ask you to change or delete my data?

04 Why do you store device and IP records?

05 Do cookies track my privacy choices?

06 Who can see my personal data inside your team?

07 How quickly will you answer a privacy request?

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